News

Temporary Club Closure

Updated: 5th April 2020

In view of the new “circuit-breaker” measures announced by the Prime Minister of Singapore on 3rd April, 360 Fitness has taken steps to align with the Government’s position and play our part in containing the situation.  The club will therefore be closed temporarily from Tuesday 7th April to Monday 4th May 2020.

We hope to welcome you once again on Tuesday 5th May 2020 but as the situation is fluid, we will monitor the situation closely and keep you updated as soon as we can.  Please stay tuned to the announcements from the Ministry of Health during this period which will determine whether we are able to re-open on Tuesday 5th May..

Membership

Your membership will automatically be suspended from 7th April to 4th May 2020.  There is no action required on your end.

Personal Training Packages

All Personal Training packages will automatically be extended for the duration of the club closure.  Similarly, you need not do anything to activate the extension.

Your Health & Fitness

We highly recommend that you continue to take charge of your personal fitness goals by exercising at home or outdoors.  As little as 30 minutes of daily activity is sufficient to help maintain your fitness level and support a healthy immune function.

At 360 Fitness, we are committed to your fitness and well-being and we strive to provide everyone an opportunity of a satisfying work-out.  We will be recommending exercises that you can do on your own as well as online fitness classes that you can participate in.  Get social with us and stay in contact through our Instagram and Facebook pages.

See you soon at 360 Fitness.  In the meantime, stay positive, active, and most importantly safe!  Together, we will come out stronger!

The 360 Fitness Team

THE 360 FITNESS COMMITMENT

Updated: 2nd April 2020

With the current COVID-19 outbreak, the situation remains volatile and uncertain.  As of today, 1,000 cases of COVID-19 cases have been reported with the numbers increasing daily and a swing to more local transmissions compared to imported cases.

360 Fitness remains open to everyone who wishes to improve their health and fitness.  We have a wide range of gym equipment which will cater to each individual’s fitness and work-out goals.  Our team of experienced and inspiring personal trainers are always on hand to partner you on your fitness journey while our group exercise fitness instructors, one of the best team around, will ensure your sessions with us are conducted in a safe and fun manner without compromising results.

As the situation is constantly evolving, Singapore’s Ministry of Health (MOH) has announced several guidelines on different occasions to arrest the escalation of the pandemic.  360 Fitness supports and has adopted MOH’s recommendations and “social distancing” measures.  However, this has adversely impacted our business, particularly our operating capacity.  As such, we would like to share with you the changes and improvements we have made.

Class Schedule

We have adopted safe-distancing measures and limited the studio capacity to 9 participants and 1 instructor at any one time.  As more companies implement telecommuting and a bigger proportion of the workforce is working from home, we have experienced a drop in day time weekday class participants and an increase in demand for evening and weekend classes.  Therefore, we will be reducing the number of morning and lunch-time classes during the weekdays, but have introduced more weekend classes. The latest schedule for Saturday and Sunday classes was announced yesterday.

Group Exercise Class Fee

While we will maintain our current promotional rates for the competitively-priced membership packages, the promotional single class drop-in rate will cease with effect from Thursday, 9th April 2020 :-

Normal Drop-in: $25 per person per group class plus 2-hour gym usage

Promotional Drop-in: $18 per person per group class only (Up to Wednesday, 8th April 2020)

Hygiene Protocol

360 Fitness has put in place precautionary measures since the outbreak, including increased cleaning frequency, greater availability of sanitizers on club premises as well as strict health and hygiene checks for all our staff.  Your health and well-being are always our concern.

Towel policy

It is mandatory for all users of 360 Fitness to use a towel.  Gym users should lay their towels on their equipment whilst exercising and  studio users should use their towels to ensure a sweat-free work-out area.  All users should sanitize the equipment before and after usage.

Cancellation and No-Show Policy

With the limited capacity for all our group classes and in order not to deprive other fitness enthusiasts of a chance to work-out, we encourage all users to free up their slots if they are unable to attend class.  Our cancellation policy is as follows :-

  1. Early Cancellation of a pre-booked class at least 2 hours or earlier, prior to class commencement, no penalty will be imposed.
  1. Late Cancellation under 2 hours before class commencement, a $15 penalty will be levied.
  1. No-Show penalty of $25 will be charged for those who fail to turn up for their pre-booked classes.

All users attending a group exercise class are to record their attendance through the Check-In application located at the door to the studio or face a No-Show penalty.

Other Measures

Under the current COVID-19 environment, users experiencing any of the symptoms listed in the MOH advisory must not enter 360 Fitness.  They should contact us by phone immediately to cancel their class booking to avoid the Late Cancellation or No-Show penalty.

At 360 Fitness, we are committed to your fitness goals and strive to provide everyone the opportunity of a satisfying work-out.  We advise that you regularly refer to the MOH website for the latest updates.  In line with social distancing guidelines, we would recommend that you refrain from congregating after class within the club.

360 Fitness remains vigilant in enforcing procedures and protocols in line with the guidelines announced by Singapore’s Ministry of Health and – as always – will continue our commitment to providing a positively memorable experience for all.

We look forward to welcoming you to 360 Fitness soon.

The Management
360 Fitness